Terms of service

User Capability: User of our services must be fully capable, trained and qualified in using a 4.5T vehicle hoist and associated mechanical tools, if user is not trained or has little knowledge they must inform the staff member onsite so they can be assisted and be provided with some basic training.

Cleanup: The work space must be left in a clean and acceptable manner as first entered. If a mess is made it is the users responsibility to clean it or seek management for assistance. There may cleanup fees applied if major clean up is required. 

Losses and Damages: Any tools or equipment that are lost or damaged during the users hire time slot is their responsibility, management has the right to charge accordingly for missing or damaged tools or equipment. 

Refusal of Services: The staff at My Hoist can refuse the user of the services or refuse entrance to the site if user is unfit to do the works or effected by drugs or alcohol.

Cancellations and Refunds: If you need to cancel your booking for any circumstance or reason, there will not be any refunds given. We are able to give you a credit for cancelled booking so you can rebook another time, but no refunds will be given.